2014-2015 Service Area Program Review

DEPARTMENT/PROGRAM	Academic Services
DESCRIPTION/PURPOSE	Academic Services provides leadership and support for all instructional programs, in support of the college mission.
SUBMITTED BY:	Dr. Nicholas Akinkuoye, Vice President for Academic Services
AREA DEAN/DIRECTOR	N/A
AREA VICE PRESIDENT	Dr. Nicholas Akinkuoye, Vice President for Academic Services

INSTITUTIONAL GOAL 1	INSTITUTIONAL GOAL 2	INSTITUTIONAL GOAL 3	INSTITUTIONAL GOAL 4
INSTITUTIONAL MISSION AND EFFECTIVENESS – The College will maintain programs and services that focus on the mission of the College supported by data-driven assessments to measure student learning and student success. 1.1 Develop systems and procedures that establish the mission of the college as the central mechanism for planning and decision making. 1.2 Develop an institutional score card to assess student learning that drives integrated planning and resource allocation. 1.3 Develop systems and procedures to ensure that the college maintains a collegial and self-reflective dialogue that improves effectiveness. 1.4 Develop systems that are inclusive, cyclical, and understood by all stakeholders.	STUDENT LEARNING PROGRAMS AND SERVICES – The College will maintain instructional programs and services which support student success and the attainment of student educational goals. 2.1 Ensure that all instructional programs, regardless of location or means of delivery, address and meet the current and future needs of students. 2.2 Review program learning outcomes annually (or biennially) to assure currency, improve teaching and learning strategies, and raise student success rates. 2.3 Ensure that all Student Services programs, regardless of location or means of delivery, address and meet the current and future needs of students. 2.4 Ensure that all Student Services programs engage in a process of sustainable continuous quality improvement by annual review of Service Area Outcomes, and annual Program Review. 2.5 Ensure that the Library meets as closely as possible that “Standards of Practice for California Community College Library Faculty and Programs” of the Academic Senate for California Community Colleges. 2.6 Ensure that instructional labs continue to collaborate in sharing financial and human resources, thus maintaining continuous quality improvement.	RESOURCES – The College will develop and manage human, technological, physical, and financial resources to effectively support the College mission and the campus learning environment. 3.1 Develop and implement a resource allocation plan that leads to fiscal stability. 3.2 Implement a robust technological infrastructure and the enterprise software to support the college process. 3.3 Build new facilities and modernize existing ones as prioritized in the facility master plan. 3.4 Design and commit to a long-term professional development plan. 3.5 Raise the health awareness of faculty, staff, and students.	LEADERSHIP AND GOVERNANCE – The Board of Trustees and the Superintendent/President will establish policies that assure the quality, integrity, and effectiveness of student learning programs and services, and the financial stability of the institution. 4.1 Review all Board policies annually to ensure that they are consistent with the College mission statement, that they address the quality, integrity, and effectiveness of student learning programs and services, and that they guard the financial stability of the institution. 4.2 Maintain a clearly defined Code of Ethics that includes appropriate responses to unprofessional behavior. 4.3 Ensure that the Board of Trustees is informed and involved in the accreditation process. 4.4 Ensure that processes for the evaluation of the Board of Trustees and the Superintendent/President are clearly defined, implemented, and publicized. 4.5 Establish a governance structure, processes, and practices that guarantee that the governing board, administration, faculty, staff, and students will be involved in the decision making process.

I. INSTITUTIONAL GOALS

II. PROGRAM GOALS

PAST – EVALUATION OF PREVIOUS CYCLE OBJECTIVES/PROGRAM GOALS (SET IN PREVIOUS YEAR)

List your previous objectives/goals and associated Institutional Goals. All program goals must address at least one of the institutional goals.

1	PAST PROGRAM GOAL #1	INSTITUTIONAL GOAL(S) (Select one primary goal.)
Identify Program Goal and Budget request, if any, from the Program Review completed in 2013-2014 (Section II C): The catalog will be easy to use.	1 Mission & Effectiveness 1.1 1.3 1.2 1.4 2 Student Learning Outcomes 2.1 2.4 2.2 2.5 2.3 2.6 3 Resources 3.1 3.4 3.2 3.5 3.3 4 Leadership & Governance 4.1 4.4 4.2 4.5 4.3
Met	Partially Met	Not Met
Describe how this program goal increased student achievement and/or program effectiveness in 2014-2015: In addition to the ease of use, the presentation, accuracy and delivery of the college catalog provides students with an efficient tool to research majors, certificates and courses enabling students to plan and reach their educational goals.
2	PAST PROGRAM GOAL #2	INSTITUTIONAL GOAL(S) (Select one primary goal.)
Identify Program Goal and Budget request, if any, from the Program Review completed in 2013-2014 (Section II C): Final grades will be submitted on time.	1 Mission & Effectiveness 1.1 1.3 1.2 1.4 2 Student Learning Outcomes 2.1 2.4 2.2 2.5 2.3 2.6 3 Resources 3.1 3.4 3.2 3.5 3.3 4 Leadership & Governance 4.1 4.4 4.2 4.5 4.3
Met	Partially Met	Not Met
Describe how this program goal increased student achievement and/or program effectiveness in 2014-2015: Online submission of grades has reduced the time it takes faculty to submit grades at the end of the term or course. In addition, the intensive monitoring of the process by the division deans, department chairs, and support staff has greatly improved the overall submission time. Students have access to accurate and individual grade information in a timely manner, which helps students plan future course work including transfers to another institution.
3	PAST PROGRAM GOAL #3	INSTITUTIONAL GOAL(S) (Select one primary goal.)
Identify Program Goal and Budget request, if any, from the Program Review completed in 2013-2014 (Section II C): The class schedule will be accurate.	1 Mission & Effectiveness 1.1 1.3 1.2 1.4 2 Student Learning Outcomes 2.1 2.4 2.2 2.5 2.3 2.6 3 Resources 3.1 3.4 3.2 3.5 3.3 4 Leadership & Governance 4.1 4.4 4.2 4.5 4.3
Met	Partially Met	Not Met
Describe how this program goal increased student achievement and/or program effectiveness in 2014-2015: The online schedule is a “real time” schedule, which makes information on class additions, cancellations, and changes available to students as soon as the changes are made.

PRESENT – DATA ANALYSIS AND PROGRAM HEALTH – ACCREDITATION

Use data pertinent to your program/department. Include qualitative and quantitative data. Use survey-evaluation results and other relevant data to assess program/department effectiveness. Evaluate the strengths, weaknesses, challenges and opportunities, providing thorough interpretation of data. Narrative only. Attach electronic excel file with graphs or trend data, do not include them in the narrative below.

Strengths

Discuss what you do well in your program/department. The strengths of Academic Services is using relevant data provided by the research department in answering pertinent questions related to program review.

Weaknesses

Discuss areas in your program/department that need improvement. Areas of weakness include the inability of stakeholders to use the data on the number of graduates completing either a degree or certificate to justify program elimination.

Opportunities

Discuss opportunities for program improvement. Implementation of the Student Success Act, among other regulations targeting institutional accountability, provides the opportunity to place the emphasis of program review on addressing program improvement needs as well as program elimination, not only on resource request.

Challenges

Discuss obstacles/barriers that may influence program improvement. A primary challenge is the lack of objectivity on the part of stakeholders to be honest about factors affecting programs and discussing program elimination. Another challenge is the focus of stakeholders on program review as a means to request resources.

Program changes

What program changes, if any, do you expect to have a positive effect on students? Instituting program assessment and setting success goals of students in programs to determine the success of students in programs, thus leading to program improvement.

Summarize revisions, additions, deletions, and alternate delivery methods to your program based on the last program review.

Methods and criteria to measure student success in programs will be incorporated into program review.

C. FUTURE – LIST OF “SMART” (SPECIFIC MEASURABLE ATTAINABLE RELEVANT TIME-LIMITED) PROGRAM OBJECTIVES FOR NEXT ACADEMIC YEAR TO ADDRESS PROGRAM IMPROVEMENT, GROWTH, OR UNMET NEEDS/GOALS. ALL PROGRAM GOALS MUST ADDRESS AT LEAST ONE OF THE INSTITUTIONAL GOALS.

FUTURE PROGRAM GOALS (Describe future program goals. List in order of budget priority.) You are not required to list 3 goals. Only list/identify goals that are viable in one year’s time or can be carried over a number of program cycles. Objectives should either: 1. Increase work efficiency; 2. Reduce costs; or 3. Contribute to student enrollment and/or success.	INSTITUTIONAL GOAL(S) (Select one primary institutional goal)
1	2015-2016 PROGRAM GOAL #1 Budget Priority #1	INSTITUTIONAL GOAL(S)
Identify Future Global Goal: Build a culture of academic excellence among faculty around accreditation and outcome assessment based on evidence.	1 Mission & Effectiveness 1.1 1.3 1.2 1.4 2 Student Learning Outcomes 2.1 2.4 2.2 2.5 2.3 2.6 3 Resources 3.1 3.4 3.2 3.5 3.3 4 Leadership & Governance 4.1 4.4 4.2 4.5 4.3
Objective: Develop a Center for Academic Excellence.
Task(s)
Describe task and select the resource committee that will review your enhanced budget request (if applicable). Form a working committee to develop a faculty center of excellence that will promote professional development centered on teaching and learning. Facilities Marketing Technology Professional Development Staffing
Timeline: June 30, 2015
Expense Type	Funding Type	Budget Request
One-Time Recurring	General District Categorical (Specify)	$
Describe task and select the resource committee that will review your enhanced budget request (if applicable). Subscribe to webinars and procure the CDs/DVDs of sessions to be archived and viewed/reviewed by faculty who cannot attend the original webinars. Facilities Marketing Technology Professional Development Staffing
Timeline: August 31, 2015
Expense Type	Funding Type	Budget Request
One-Time Recurring	General District Categorical (Specify)	$ 2,500
C. Describe task and select the resource committee that will review your enhanced budget request (if applicable). Facilities Marketing Technology Professional Development Staffing
Timeline:
Expense Type	Funding Type	Budget Request
One-Time Recurring	General District Categorical (Specify)	$________________
How will this objective be measured? Accomplishment of this objective will be evidenced by (1) establishment and functioning of the committee to work with the Campus Hour and Professional Development committee, and (2) the actual formation of the Center for Academic Excellence.
How will the completion of tasks identified improve work efficiency, reduce costs, or improve student success? The completion of tasks will engage faculty in dialog about improving teaching and learning and “Let’s Talk Learning” topics.
Who are the responsible party(ies) and assigned user(s)? Vice President for Academic Services and the established faculty working committees.
FUTURE PROGRAM GOALS (Describe future program goals. List in order of budget priority.) You are not required to list 3 goals. Only list/identify goals that are viable in one year’s time or can be carried over a number of program cycles. Objectives should either: 1. Increase work efficiency; 2. Reduce costs; or 3. Contribute to student enrollment and/or success.	INSTITUTIONAL GOAL(S) (Select one primary institutional goal)
2	2015-2016 PROGRAM GOAL #1 Budget Priority #1	INSTITUTIONAL GOAL(S)
Identify Future Global Goal: Continue ongoing efforts to improve programs and services to meet the needs of students and the community.	1 Mission & Effectiveness 1.1 1.3 1.2 1.4 2 Student Learning Outcomes 2.1 2.4 2.2 2.5 2.3 2.6 3 Resources 3.1 3.4 3.2 3.5 3.3 4 Leadership & Governance 4.1 4.4 4.2 4.5 4.3
Objective: Implement Alternative Energy-Solar Technology Certificate Program pending outcome of 2015 Follow-Up Report and site visit. (Per ACCJC Policy on Substantive Change, IVC cannot submit a Substantive Change Proposal while on sanction.)
Task(s)
Describe task and select the resource committee that will review your enhanced budget request (if applicable). In anticipation that IVC's accreditation will be reaffirmed on the basis of the 2015 Follow-Up Report and site visit, in early July 2015, the substantive change proposal for the Alternative Energy-Solar Technology Certificate Program will be submitted to ACCJC in September for review by the Substantive Change Committee in October. Facilities Marketing Technology Professional Development Staffing
Timeline: September 1, 2015
Expense Type	Funding Type	Budget Request
One-Time Recurring	General District Categorical (Specify)	$ 750.00
Describe task and select the resource committee that will review your enhanced budget request (if applicable). Facilities Marketing Technology Professional Development Staffing
Timeline:
Expense Type	Funding Type	Budget Request
One-Time Recurring	General District Categorical (Specify)	$________________
C. Describe task and select the resource committee that will review your enhanced budget request (if applicable). Facilities Marketing Technology Professional Development Staffing
Timeline:
Expense Type	Funding Type	Budget Request
One-Time Recurring	General District Categorical (Specify)	$________________
How will this objective be measured? Accomplishment of this objective will be evidenced by ACCJC approval of Alternative Energy-Solar Technology Certificate Program Substantive Change Proposal.
How will the completion of tasks identified improve work efficiency, reduce costs, or improve student success? If approved, the Alternative Energy-Solar Technology Certificate Program will offer students with a more attainable certificate program for students who are eager to enter the labor force. A draft substantive change proposal has been prepared; submission to ACCJC is pending the outcome of the college's 2015 Follow-Up Report and site visit, anticipated for early July 2015.
Who are the responsible party(ies) and assigned user(s)? The CIO (review and submission of the final substantive change proposal); the Dean of Economic and Workforce Development and Electrical Technology – Solar Energy Specialization faculty (following review of the draft proposal by ACCJC, incorporate ACCJC recommendations and finalize proposal).
FUTURE PROGRAM GOALS (Describe future program goals. List in order of budget priority.) You are not required to list 3 goals. Only list/identify goals that are viable in one year’s time or can be carried over a number of program cycles. Objectives should either: 1. Increase work efficiency; 2. Reduce costs; or 3. Contribute to student enrollment and/or success.	INSTITUTIONAL GOAL(S) (Select one primary institutional goal)
3	2015-2016 PROGRAM GOAL #1 Budget Priority #1	INSTITUTIONAL GOAL(S)
Identify Future Global Goal: Maintain sufficient administrators to provide the administrative services necessary to support the institution's mission and purposes. (Standards III.A.1, III.A.2)	1 Mission & Effectiveness 1.1 1.3 1.2 1.4 2 Student Learning Outcomes 2.1 2.4 2.2 2.5 2.3 2.6 3 Resources 3.1 3.4 3.2 3.5 3.3 4 Leadership & Governance 4.1 4.4 4.2 4.5 4.3
Objective: Hire a permanent Dean of Arts, Letters & Learning Services to start July 1, 2015. The position is currently filled on an interim basis for the 2014-2015 year.
Task(s)
Describe task and select the resource committee that will review your enhanced budget request (if applicable). Submit a Request to Hire to Human Resources to begin recruitment of the Dean of Arts, Letters, and Learning Services position beginning in January 2015. Facilities Marketing Technology Professional Development Staffing
Timeline: Submit Request to Hire by October 31, 2015.
Expense Type	Funding Type	Budget Request
One-Time Recurring	General District Categorical (Specify)	$ 122,417
Describe task and select the resource committee that will review your enhanced budget request (if applicable). Facilities Marketing Technology Professional Development Staffing
Timeline:
Expense Type	Funding Type	Budget Request
One-Time Recurring	General District Categorical (Specify)	$________________
C. Describe task and select the resource committee that will review your enhanced budget request (if applicable). Facilities Marketing Technology Professional Development Staffing
Timeline:
Expense Type	Funding Type	Budget Request
One-Time Recurring	General District Categorical (Specify)	$________________
How will this objective be measured? Accomplishment of this objective is evidenced by having the permanent Dean of ALLS position in place on July 1, 2015.
How will the completion of tasks identified improve work efficiency, reduce costs, or improve student success? Hiring a permanent Dean of ALLS will allow the college to maintain a sufficient number of administrators with appropriate preparation and experience to provide the administrative services necessary to support the institution's mission and purposes, and to support student learning programs and services, and to improve institutional effectiveness.
Who are the responsible party(ies) and assigned user(s)? Human Resources (process Request to Hire, Recruitment, Hire); Business Services (transfer funds for Dean of ALLS salary and benefits from Academic Services budget to Arts, Letters, and Learning Services Division Budget; ALLS Division (ensure funds are appropriate placed in division budget)